We’ve made it easier to understand what’s happening with your client payments, including any payment disputes or client refunds you’ve issued, via the updated Disbursals view. This tracks when client payments collected through Practice Ignition reach your linked bank account.

Next time you head to Payments > Disbursals, you’ll see a more detailed and accurate view of all your client payment disbursals. You’ll be able to easily view disbursal details, including any payment disputes or client refunds, and have peace of mind that the disbursal amounts are accurate and up to date.

We’ve also improved our Disbursals data export, allowing you export data for a selected date range and view all payment collections for that period in one file to make any reporting and reconciliation you need to do much easier.

We’re committed to making the payment collection process easy to understand and manage, so look out for ongoing improvements in the future.