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New XPM automation, much smarter AI, conditions & more

August 11, 2025

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Create New Clients Automatically in XPM

Now, when a request is completed, Content Snare can automatically create new clients in Xero Practice Manager (XPM) - or you can do it manually with the click of a button.

What to know:

  • First, reconnect your XPM integration in Settings > Applications.
  • One request can create multiple clients at once
  • Push data into any standard XPM fields (custom fields coming soon).
  • We’ll be updating templates soon to include XPM mappings out of the box.

How it works (simple version):

Think of a page or section in Content Snare becoming a client in XPM. You:

  1. Map that section to a new XPM entity
  2. Then map each question in that section to the right XPM field.

Check out the full setup guide here.

AI Request Builder - Now Smarter Than Ever

Build complex requests faster with our revamped AI request builder:

  • Write a simple prompt explaining what you want the request to do.
  • Paste a list of questions (perfect for workpaper queries or simple Q&A lists).
  • Upload PDFs and watch them transform into Content Snare questions automatically!

What it can generate:

  • Every field type you need
  • Clear instructions
  • Conditional logic
  • Tables with headers

Use it your way:

  • Create a brand-new request from scratch (via Quick Actions -> Request Using AI)
  • Add pages & sections to existing requests (via Add Page / Add Section buttons)
  • Add fields to existing sections

Better Conditional Logic

Our conditional logic just got a serious upgrade:

  • Works on all field types - multi-answer, files, tables, dates, and more.
  • Show fields only after a previous question is submitted (brand new option!).
  • Coming soon: Conditionals that work across pages

"Other" Option for Checkboxes and Single Select

Clients can now enter custom answers with a new "Other" option on checkboxes and single-select fields.Fully compatible with our improved conditional logic, so you can trigger questions based on those custom answers too.

Control When Requests Enter "Waiting for Approval"

You decide exactly when a request moves into Waiting for Approval status:

  • After all required fields are submitted
  • After every field is submitted
  • Or when any answer is submitted (default)

This also controls when emails notify your team, giving you better control over your workflow.

More Great Improvements

  • New field types: Star Ratings and Numeric Ratings
  • Sections with only instructions now show as inline messages - perfect for encouragement or guidance
  • Kanban columns now show request counts
  • Improved client CSV import template

Why leave it there?

To find out more about Content Snare
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