Since its establishment in 2013, Moula has supported small businesses across Australia, empowering them to thrive and grow. As the company commemorates this significant milestone, CEO Gavin Slater reflects on a decade of success, innovation, and dedication to backing good business.
Reflecting on the company’s beginnings, Slater shares, “Our foundation was built upon the aspiration to support SMEs that were overlooked by traditional banks. We set out to revolutionise the lending landscape by harnessing accounting data APIs to assist with assessing SMEs rather than relying solely on physical assets as collateral. This meant we could approve a loan within 24 hours when the banks took 6+ weeks.”
“We recognised that SMEs are short on time and need the certainty of outcome quickly,” Slater explains. “Through increased automation, we set out on a path to create a better customer experience for time-poor business owners. We saw an opportunity to significantly improve the processing and assessment of the underlying data provided by our customers to make informed, responsible lending decisions.”
“Moula’s evolution over the past decade has seen us embracing a wider spectrum of businesses across most industries from those relatively new in their journey to larger and more established enterprises,” Slater states.
As Moula looks ahead to the next 12 months, Slater outlines the company’s priorities. “We are dedicated to enhancing customer service and refining the broker experience,” he states. “Our focus remains on delivering seamless financial solutions, bolstering communication avenues, and providing tailored assistance throughout the lending journey. Innovation remains our driving force across all fronts, enabling Moula to solidify our role as a trusted financial partner for Australian brokers and businesses.”