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AccountKit Appoints Matthew Taylor to Customer Experience Manager Role

January 17, 2024

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You can find the original post here:
https://www.account-kit.com/blog/accountkit-appoints-customer-experience-manager-to-fuel-client-success

AccountKit, renowned for its innovative suite of tools designed to automate compliance and operational tasks for accountants and bookkeepers, is excited to announce the appointment of Matthew Taylor as the new Customer Experience Manager.

Matt’s previous role as Customer Success Manager at MYOB, coupled with his foundational experience in accounting firms, has equipped him with a profound understanding of the challenges and opportunities within the accounting sector, making him a valuable addition to the AccountKit team.

Paul Murray, founder of AccountKit, expressed his enthusiasm for Matt's appointment, "We are thrilled to have Matt join us at AccountKit. His impressive background at MYOB and his in-depth experience as an accountant align perfectly with our core mission of empowering accounting professionals. Matt's expertise will be instrumental in advancing our suite of tools and enhancing our client experience when they’re using AccountKit."

Shaye Thyer, Head of Accounting at AccountKit, also welcomed Matt, saying, "Matt's unique perspective, forged from his extensive experience in customer success and accounting, makes him an ideal fit for driving AccountKit’s customer experience forward. We are delighted to have him on board."

Matt Taylor shared his vision for his new role: "Joining AccountKit is an exciting step for me. I am passionate about harnessing technology to simplify and improve the work lives of accountants, bookkeepers and business professionals. My focus will be on ensuring that our clients can fully leverage AccountKit’s innovative solutions for compliance automation and operational efficiency, thereby enhancing their own client services."

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