Converso is a customer communications platform that helps small businesses engage with their customers for personalised support and seamless payments.
With Converso, support teams can now create customer conversations over WhatsApp, text and web, with all interactions managed through a single team inbox.
Conversations include in-chat payments to make it simple and frictionless for customers to pay invoices and checkouts, leveraging the convenience of mobile messaging.
Integration with Xero means that businesses can also create invoices in their accounting software and import these to Converso to send via text or WhatsApp.
This makes it easier for invoices to be noticed by customers compared to sending them via email, resulting in earlier payments and improved cashflow.
Together with integration with Open Banking and Stripe, Converso helps businesses engage more effectively with their customers for faster payments at a lower cost.
